![]() ![]() If you would like to return a custom order please fill out the form below or call us immediately upon receipt of item. You will be responsible for the shipping on the exchange or return item(s).Ĭustom Order Returns: Custom orders cannot be returned unless issued personally do to manufacturing error or shipping damage. Exchanges may have adjusted charges according to the price differences. Please Note: With items that fall under this category we will refund you the full cost of your order excluding any shipping & handling charges. Undamaged Returns/Product Exchanges (30 days to return or exchange) If for any reason you are not satisfied with your item or would like to exchange for a different item please fill out the form below to issue your return or exchange. If you open your item and notice that there has been damage or your product is defective please fill out the form below or call us immediatel We stand behind all of our products at Timeless Wrought Iron, every product and accessories available here is new and factory sealed at the time of pickup.ĭamaged/Defective Item Returns: Upon receipt of your items you are responsible for visually inspecting any package before accepting it from your carrier, UPS, LTL, etc… If your package has heavy visual damage simply refuse delivery and the item will be sent back to us. These characteristics are what gives’ each wrought iron piece its own unique character, displaying the true art of quality iron work. This is especially true with the copper tops which are hand pounded and fired. Please Note: Because of the hand forged nature of our product each hand applied finish and hand forged item may have slight variations from the picture on the web. Timeless Wrought Iron has a no hassle 30 day return policy. Wrought Iron Bathroom Vanity Buying Guide
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